Training Coordinator (Full-Time 40h/w

Location
Hilversum

Role
Training Coordinator (Full-Time 40h/w)

At
Xebia Academy

Xebia Academy is growing fast. This means that running our training business smoothly is vital for our existence as a professional learning academy. That's why we're looking for someone who takes ownership of the coordination of all the processes around our training courses to accommodate that growth. And brings happiness to customers, trainees, and, of course, our own team.

Meet Xebia Academy

We are on a mission. Becoming the Global Number 1 Tech Training & Upskilling partner. Organizations continuously need to keep upskilling and reskilling their employees to stay relevant and bridge the skills gap. And that is where we step in!

Xebia Academy is part of Xebia. Xebia is a worldwide, innovative IT Consultancy company, operating on a global scale to support all aspects of a digital transformation. Xebia Academy has trainers specialized in Agile/Scrum, Cloud, Data & AI, Product Management, Quality Software Development, Security, and Tech Leadership. We create digital leaders across the globe.

Learn more about life at Xebia

What will you be doing?

You possess great organizational skills. You are also eager about servicing customers and trainees. You thrive when things are organized. You create a structure in chaos, can connect the dots quickly, and don’t shy away from hard work. You have affinity with digital tooling. You like to engage (virtually) with customers and trainers.

What are we looking for...

We are looking for someone who takes ownership of the coordination of all the processes around our training courses. The number of training courses we provide is increasing continuously, which means we need additional operational and logistical support to strengthen our existing team.

What else? Having the right mindset is important to us. We are looking for someone who will proactively check in with our customers to see whether everything is set up properly and validate the training course was conducted according to expectations. You basically ensure a smooth operational, coordinated flow of training courses.

Besides that, you are a team player who can get things started and thrives in an entrepreneurial environment. You will be guided and coached, but you’ll also be expected to be a proactive person reaching out when you see things that can be adjusted or improved. And in our team, you get all the responsibility and trust to seek your own path.

Concretely, this means you'll be...

Responsible for all the daily operational tasks to ensure a smooth training experience for all participants.
In contact with trainees, trainers, customers, locations, and suppliers.
Proactively looking ahead to planned training courses, ensure they can take place.
Accountable for all trainee administration (confirmations, reminders, materials, attendance and invoicing) and logistic support (providing handouts and training materials, adding participants as students to the exams).
On location for some of our physical training courses (mainly Hilversum and Amsterdam). This also means ensuring the reception, support, and overall care for our training courses. You are Xebia Academy’s calling card and first contact for our trainees and trainer.
Taking care of the certification process with our various certification partners.
Managing the users on the training agenda platform and the Academy team groups on Confluence, Outlook, etc.
Booking travel and lodging for participants, when needed.
Assisting in setting up In-company Academies at customers (project management), helping with the Academy community, and following up with customers after the training.
Working with Sales to propose and confirm new training courses and working with Finance to ensure training courses are paid for accordingly.
First in line for Xebia Academy’s e-mail, phone, and virtual chat.

Social

We organize amazing events; like skiing together or going to Ibiza, dinner and/or theme-parties, sportweeks, our own MUD or TED events… or organize your own event! The sky is the limit.

Training Budget

A real training budget of €5,000, without a fight. In fact, it’s your obligation to spend it every year.

Your Devices and Books

Choose the laptop and phone you want! And on top of that, you can choose new devices every 2 year. You will also have the advantage of an unlimited budget for ordering the books you need to grow as professional.

Conferences and Speaking

Attending and speaking at relevant worldwide conferences doesn’t come out of your vacation time.

Knowledge Sharing

Our Open Kitchen bi-weekly knowledge exchanges, Innovation Days, frequent tech-rallies, and TED-style conferences, all contribute to exploring and achieving your potential, individually and collectively as Xebians.

Great Community

In addition to internal knowledge sharing, Xebia is also an active player in multiple communities and regularly host, speak, attend, and organize Meetups and conferences. Have an idea for a meetup we should sponsor? Or want to start a new one? You’ve got it. Knowledge sharing is a core value for us.

Who are you?

You are...

Able to connect dots quickly and process high loads of information.
In possession of a Bachelor’s or Master’s degree or can show us you possess equally-leveled competency skills.
Customer-friendly – working with customers (and people in general) is something that makes you happy.
A proactive person. You don’t wait until being told what to do, but just get things started.
A structured, well-organized person. You keep your To-Do list tidy and provide a sense of rest and overview.
Comfortable with digital tooling. Things like office-suite, CRM systems, and customer service tooling don’t scare you.
A strong communicator, both in English and Dutch.
Experience as a training coordinator is a plus – as well as experience in any of the following roles or positions: event planner, office management, planner, administration, or hospitality.

What we offer:

Become part of a high-performing organization and work with a team of true professionals.
A very generous education budget and study days. As Xebia, we believe in developing our employees, so you'll get plenty of room for self-development.
A laptop and phone of your choosing through our extensive IT budget, for Apple freaks, Google gurus and Microsoft masters. You choose.
An opportunity to work in a one-of-a-kind location (think graffiti, an enormous bar, pool table, and more) in Hilversum (optionally partly in Amsterdam) and, of course, hybrid from home.
Compensation for your home internet costs and setting up your home office.
A cozy team with lots of humor. At least, that's what we think...
A good salary with great secondary benefits.
Btw – do you like skiing? Then join us on our annual Skibia trip. Rather go snorkeling? Then join our Scubia tour!

Are you the Training Coordinator that we are looking for? Then reach out! You can do that by filling out the form below.

If you have any additional questions, then reach out to Arjan Vissers: mail to arjan.vissers@xebia.com or call +31 6 24 71 77 96. We look forward to meeting you!

People First

You grow. We grow. Xebia puts People First, always. With a trust on personal and professional development Xebia provides a mutual atmosphere of respect, trust, responsibility and accountability that helps foster great ideas and innovation.

Sharing Knowledge

The more you share it, the more it grows. With mandatory bi-weekly sessions of Xebia Knowledge Exchange, Xebia ensures a flow of knowledge from country to country, unit to unit and employee to employee.

Customer Intimacy

We build long lasting relationships with our customers and serve them on an equal level.. We work on common goals and trust, by being truly interested in the person and adding value pro-actively and consistently.

Quality without Compromise

Be it work, be it personal interactions, be it the surroundings or be it the self, at Xebia 100% is the norm. Because enough is just not enough.

Training Coordinator